At IndexStudio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered book indexing service.
Information We Collect
Personal Information
- Name and email address (when you create an account)
- Profile information (if provided)
- Payment information (processed securely through Stripe)
- Communication preferences
Usage Information
- Documents you upload for indexing
- Usage patterns and preferences
- Technical information about your device and browser
- IP address and location data
How We Use Your Information
- Provide and maintain our indexing service
- Process your payments and manage subscriptions
- Improve our AI algorithms and service quality
- Send important service updates and notifications
- Respond to your questions and support requests
- Ensure security and prevent fraud
Data Storage and Security
We implement industry-standard security measures to protect your data:
- All data is encrypted in transit and at rest
- Documents are stored securely in Digital Ocean Spaces
- Database access is restricted and monitored
- Regular security audits and updates
- Secure authentication through Google OAuth
Third-Party Services
We use trusted third-party services to provide our functionality:
- Google OAuth: For secure authentication
- Stripe: For payment processing
- OpenAI: For AI-powered indexing
- LlamaIndex: For document processing
- Digital Ocean Spaces: For file storage
Data Retention
We retain your data for as long as necessary to provide our services:
- Account information: Until you delete your account
- Uploaded documents: Until you delete them or close your account
- Generated indexes: Until you delete them or close your account
- Payment records: As required by law (typically 7 years)
Your Rights
You have the following rights regarding your personal data:
- Access your personal data
- Correct inaccurate information
- Delete your account and associated data
- Export your data
- Opt out of marketing communications
- Request data processing restrictions
Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and preferences
- Analyze service usage and performance
- Improve user experience
- Ensure security
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Address: [Your Business Address]
Response Time: We aim to respond to privacy inquiries within 30 days.